Shipping policy

Shipping within the USA

Please allow 2 to 4 business days for your order to be processed and shipped. Once it ships, our system will send a message to the email entered in the order with the tracking number. All shipments sent within the USA are sent via USPS or Fedex and takes between 1 to 7 business days to be delivered.

International Shipping

At the moment we do not offer international shipping.

Package not received after it's been delivered

Using the tracking number sent by email, track the package on its respective website (USPS.com or Fedex.com). Once tracked, you will find more detailed information about the delivery of your package and where it was left (front porch, "Parcel Locker" package locker, etc.). If you still cannot find your package, we recommend that you contact the appropriate local shipping provider's office. They can better help you with the details about the package delivery.

Our company makes every effort to ensure that all orders are packaged accurately and shipped in a timely manner. However, once picked up by the shipping company (USPS or UPS), we lose control of the package. Therefore, it is up to the shipping provider to deliver the package in a timely and efficient manner. Once the order is marked as "Delivered", we are no longer responsible and it is up to the customer to file a claim with the shipping company (USPS or UPS).